Andrew Hels
Assoc Mac Techincal Support Specialist Resolver at Optum
Based in Minneapolis, United States
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Seniority
Staff
Department
Other
Location
Minneapolis
Industry
Hospitals and Health Care
Company size
104K
Contact information
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a•••••••@optum.com
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Background
About Andrew Hels
Hi, my name is Andrew Hels!I am an outcome-driven entrepreneur recognized for 10+ years of experience serving B2B and B2C customers.I am based in the Golden Valley, MN area where I translate complex client problems into clear solutions.The Proof: I launched one of the highest rated electronics repair service centers in Minnesota from the ground up. My over 200 reviews that average 4.9 out of 5 stars across Yelp, Google, and Facebook with consistent positive feedback and a loyal customer base.Colleagues would describe me as a solution-focused, driven, strategic, and agile collaborator who can be relied on to offer superior technical support expertise to drive peak levels of customer satisfaction.Key Skills: Root-Cause Analysis • Troubleshooting • Technical Support • Virus Removal • Cleanup • Diagnosis • Soldering • Customer Service • Consulting • Market Research • Consumer Trends • Business Analysis • Strategic Planning • Accounting • Social Media Marketing Let’s Connect!
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