Andrew Hobaugh

Background

About Andrew Hobaugh

Andrew Hobaugh is a Senior Manger at EY. His professional experience includes over 10 years in Technology Consulting – Oracle Services within the Energy Industry for both Retail and Distribution Utility clients. The majority of Andrew’s experience has been implementing Customer Information Systems (CIS).Andrew has provided services for Oracle Customer Care & Billing (CC & B) Transformations. Some of his major roles have been testing lead, reports development lead, and functional architect. He has extensive experience with defect management and resolution, as well as assisting with the overall release management processes. Andrew has experience assisting with the implementation of Oracle Knowledge Advanced (KA), a cloud-based knowledge management system that serves as the hub for a business’ training and procedural needs. He has helped clients identify knowledge requirements and design KA to their specifications. Andrew has assisted with countless discovery and solution confirmation workshops for multiple clients; helping understand current processes and build ‘to be’ business processes that fit the new technology.