Andrew Lam

Background

About Andrew Lam

I am a committed and results orientated senior analyst with background in data insight analytics, strategic business solutions, stakeholder engagement and providing timely insights to business stakeholders/Executives for business decision and improvement. Over 10 years of industry experience working in B2C consumer, B2B small business & enterprise segments across Mobility, Digital Online, Media, eCommerce, Digitization Managed Services, Connected workplace categories. Worked in different sectors (SW dev, R&D, Consulting, Engineering & Operations). Specialties- Hands on experience in advanced data analytics, business intelligence, insights extraction, data quality/validation, data wrangling, business reporting and dashboard- Experience with translating data into meaningful actionable business insights to drive business decisions and improvements- Ability to communicate technical concepts to business stakeholders, and conversely can explain business value to technical teams- Lead, manage and align technical teams to delivery business strategy/requirements- Business analysis (functional specifications, requirements gathering, data management, solutions ideas, human centered design(HCD), testing, releases planning, project management)- Agile methodology and practice delivery. Skills and Tools- Adobe Analytics, Salesforce, Google Analytics - Tableau, Qilksense, PowerBI, SAP BusinessObjects BI - SQL, Teradata, Python, Perl, VBA - Architecture design, Business Improvement/Simplification and Automation - Campaigns Personalisation Optimisation