Seniority
Manager
Department
Operations
Location
Auckland
Industry
Insurance
Company size
1.2K
Contact information
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a•••••••@nib.com.au
Phone
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Background
About Andrew Ohagan
I’m a senior leader with 20 + years of experience across health, life, and travel insurance - passionate about improving systems, supporting people, and delivering outcomes that matter.My career has spanned executive leadership in claims, customer experience, underwriting, clinical operations, and wellbeing strategy. I’ve led large, cross-functional teams both in New Zealand and internationally, most recently overseeing over 150 staff across multiple countries as Head of Travel Services at nib. Throughout I have championed a digital first mindset, executed award winning health and wellbeing initiatives, and driven operational transformations that significantly improved customer experience, efficiency, and engagement.
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