Andrew Powdrell
Unitec Institute of Technology at Unitec
Based in Auckland, New Zealand
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Seniority
Other
Department
Other
Location
Auckland
Industry
Higher Education
Company size
2.5K
Contact information
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a•••••••@unitec.ac.nz
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Background
About Andrew Powdrell
Experienced Collaborative L2/L3 Computer Support / Project Engineer with a demonstrated history of working in the higher education, commercial industries and performing arts (accompanist, composer). • Deployment- Student Computer labs, onboarding staff devices via SCCM (previously Novell Zenworks) • MS Office 365, assigning mailbox permissions, advanced troubleshooting, MFD mail settings • Remote Support -TeamViewer, Any desk, SCCM, HP BIOS configuration utility setup • Specialist Device setup, eg Laser Cutters, retails systems, mobile phones ect • Software packaging /scripting • Managing Tickets (create, resolve, escalate) via Avanti call management system • Printing systems, release stations, device print server configuration • Hardware, diagnosis repair, component level repairs • Network, Cat5e, 6 patching and diagnosis, trace via Netdisco, Cisco Packet tracer simulator • Technical Writing • Devising and implementing solutions tricky configurations, registry editing ect • Platforms – Windows, Mac OS, Linux • Virtual, VMware, Azure Virtual Desktop • Sole charge of Waitakere Campus
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