Andrew Schaffer
Director of Data Operations at Grata
Based in New York, United States
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Seniority
Director
Department
Information Technology
Location
New York
Industry
Software Development
Company size
215
Contact information
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a•••••••@grata.com
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Background
About Andrew Schaffer
I am an experienced Operations manager with over a decade of experience in the B2B SaaS startup space focused on making processes more efficient, consistent, and effective.I've built multiple teams from the ground up and gained invaluable experience in the hiring, onboarding, and coaching process. I've worked with diverse, global teams to: drive process efficiency, reduce client complaints by over 30%, eliminate data collection times by 90%, help design and test new software, consult on new client products, manage Quality plans for over 40 unique processes, and maintain hundreds of pages of supporting documentation.At the end of the day, my goal is to make life a little easier for the stakeholders I support and more cost effective for the organizations that employ me.
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