Andrew Smart

Background

About Andrew Smart

Experienced technical manager with excellent interpersonal skills. Product, process and hardware development specialist. Sales, marketing, installation, development and after-sales support of high value capital equipment B2B. Based in the UK with expertise in AGL, LED, CCR, RGA, plasma etch, CVD, RTP, fRTP, PVD, WCVD process development, process integration, yield optimisation and introducing processes/tools to production. Knowledge of Product development including software, hardware and electronics, DOE, SPC, control charts, 6σ, Gantt, 8D, FMEA, 5 whys, Kaizen, TQM, 5S, Ishikawa, Tashiro etc. Provided close technical support as part of Sales and Marketing teams to gather, analyse, prepare and present data in customer presentations. Prepared technical specifications for purchase orders and service contracts. Highly self-motivated. Excellent analytical, interpersonal, presentation and people-management skills. Experienced in customer-facing roles; working in and leading a multi-disciplined team; developing sales opportunities; increasing market share to displace market leader. Project managing complex process development and tool installations - involving electronics, vacuum, RF, micro-electronics grade toxic gases, DI water, mechatronics and robotics - to ensure delivery on time and within budget at a variety of international locations including Europe, US and Asia.