Andrew Stephens
IT Support Engineer at Amazon
Based in Haslet, United States
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Seniority
Staff
Department
Information Technology
Location
Haslet
Industry
Software Development
Company size
767K
Contact information
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a•••••••@amazon.com
Phone
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Background
About Andrew Stephens
Network support professional and United States military veteran with 5+ years experience dedicated to problem solving, composite risk management, and process improvement. Skilled in customer service with 10+ years experience in assisting diverse customer groups through technical support, network infrastructure, and systems administration. Maintains proficiency in telephony and Microsoft products. Enjoys uncovering the root cause of a situation to gain further experience with Information Technology tools, protocols, and languages. Proficient in troubleshooting and written & verbal communication. Excels at breaking down complex ideas into simple and easy-to-follow methods. Enjoys mentoring and teaching colleagues to help them grow.
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