Andrew Wright
Information Technology Business Partner at Ee
Based in Burtonwood, United Kingdom
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Seniority
Staff
Department
Information Technology
Location
Burtonwood
Industry
Telecommunications
Company size
12K
Contact information
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a•••••••@ee.co.uk
Phone
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Background
About Andrew Wright
At EE, my role as Information Technology Business Partner merges ITIL expertise with a commitment to operational excellence and transformation. With a focus on bridging technology gaps and driving performance, our team efficiently analyzes dashboards to target areas for improvement, ensuring that service management is an integral part of change initiatives. My tenure as an Incident Manager honed my skills in senior stakeholder management, fostering an environment where collaborative problem-solving leads to substantial operational escalations. We have successfully managed complex contact center performance, contributing to a culture of innovation and efficiency in a dynamic telecommunications landscape.
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