Andrezza Demarchi
Fincrime Quality Specialist at Wise
Based in Portugal
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Seniority
Staff
Department
Other
Location
Portugal
Industry
Financial Services
Company size
9.6K
Contact information
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a•••••••@wise.com
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Background
About Andrezza Demarchi
With a background in Veterinary Medicine, I began my career in sales and technical promotion within the pet market, developing strong client relationship and product presentation skills. In 2022, I made a career transition into the FinTech industry, initially working in Customer Support before quickly progressing to the role of Card Disputes and Chargebacks. Now, as a Fincrime QA Specialist for Card Disputes and Chargebacks, I am responsible for ensuring the quality and compliance of our card dispute processes and identifying areas for improvement. In this role, apart from the quality assurance reviews, I am actively involved in projects, onboarding processes, and cross-functional collaborations.
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