Andrzej Bogut

Background

About Andrzej Bogut

A Manager specialized in multitasking and possessing experience in the field of IT project management, being the incident investigator for regulated Customer. Responsible for the highest-quality service work and proactive incident prevention. Experienced in identity and security management. Assists in various IAM-type projects. Identifies potential obstacles, designs solutions and improves the already functioning processes to provide the customers with long-term success. snapshot ITIL certification supplemented by postgraduate studies in the field of computer network administration Practice in managing services provided to internal customers and recommending improvements of the existing processes Administration, implementation and configuration of the IAM systems - close cooperation with the customer Ability to draft reports, analyses, technical documentation in Polish and English Implementing an effective communication process with customers, business partners and colleagues, focused on positive mutual relations Selection of Best Practices and portfolio of tools for project management in terms of service characteristics Raising efficiency by sharing knowledge, developing competencies and searching for solutions High analytical, interpersonal and communication skills Exceptional computer literacy (including very good knowledge of Excel (pivot tables)