Andy Furman
Business Operations Analyst at Nw Natural
Based in Beaverton, United States
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Seniority
Staff
Department
Operations
Location
Beaverton
Industry
Utilities
Company size
1.1K
Contact information
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a•••••••@nwnatural.com
Phone
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Background
About Andy Furman
Innovative professional and motivated leader with proven success with pipeline management; responsible for the relationships of high value e-commerce clients. Over 10 years’ experience in a variety of customer advocacy roles maximizing customer satisfaction by strategically managing calls and improving processes. Experienced Client Service Manager with a demonstrated history of working in the internet industry. Enjoys collaborating with business managers and team members resolving discrepancies and identifying opportunities for improvement in service to clients and organizational success. Expert in managing/building strategic relationships with various internal and external stakeholders. Excels at strategic planning, sales, operations, account management, team development, and continuous improvement. Masters of Information Systems Graduate from University of Phoenix.
Decision-makers
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Supervisor · Operations
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Ella Gossett
Customer Contact Center Supervisor · Customer/Client Service
- CHStaff
Christopher Hellerstedt
Desktop Administrator · Information Technology
- JRStaff
Jessica Rude
Program Coordinator · Operations
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