Andy Griffin
Tier i Technical Support Specialist at Skillsoft
Based in Penfield, United States
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Seniority
Staff
Department
Information Technology
Location
Penfield
Industry
Software Development
Company size
3.1K
Contact information
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a•••••••@skillsoft.com
Phone
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Background
About Andy Griffin
My goal is to obtain a position on a technical support team where I can utilize my problem solving skills. TECHNICAL EXPERIENCE Software: Proficient in Internet Technologies, Word, Excel, PowerPoint, GoToAssist, Liveperson chat service, TrackIT (Work Order Tracking Systems), OTRS (Open Ticket Request System) and eLearning technologies. Operating Systems: Macintosh, Windows 9X, NT, XP, Vista and Windows 7. Specialties: SUMMARY OF QUALIFICATIONS - Customer service experience - Strong computer/technical skills - Excellent organizational and communicational skills - Able to multi-task in many functions or areas of the job - Work effectively in teams and independently
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