Andy Meade
Insights Program Manager at Meta
Based in Ireland
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Seniority
Manager
Department
Information Technology
Location
Ireland
Industry
Software Development
Company size
148K
Contact information
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a•••••••@meta.com
Phone
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Background
About Andy Meade
As a Trust & Safety Manager at Meta, I lead a team of data analysts and program managers to solve some of the company's biggest integrity problems. I have over eight years of experience in customer experience, data analytics, and project management, working across various domains such as fraud, payments, responsible gambling, and customer support. My mission is to use data and insights to identify opportunities improve customer experience. I partner with product owners, SMEs, and other stakeholders to establish and measure relevant metrics, investigate and remediate long-running issues, and deliver critical initiatives on time. I also support my direct team in their career development and mentor individuals across the wider team.
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