Andy Offerman

Background

About Andy Offerman

Travel Consultant with over 6 years of experience in all aspects of the travel industry operations, consultation and guidance on destinations, airlines, ground arrangements, accommodations, and car rentals. Adept at complex international and VIP bookings. Highly skilled which meet the direct needs of the client. My experience has provided the skills necessary to make decisive, educated decisions during irregular operations. My expertise lies in coordinating and booking airline / accommodation / transportation reservations for individuals, groups, and businesses while responding to and resolving customer questions and concerns. Complemented by my superior communication and multitasking skills, I excel at leveraging my deep expertise in travel operations—as well as my first-hand knowledge of desirable destinations—to facilitate excellent travel experiences and stimulate high levels of client retention and referrals. SKILLS & COMPETENCIES U.S / Netherlands Dual Citizenship | Travel Research | Client Relations | VIP Experience | Travel Arrangements | Verbal/ Written Communication | Leadership | Technical Proficiency | Decision Making | Ability to Listen | Attention to Detail | MS Office Suite | Persuasion HIGHLIGHTS • Successfully coordinating travel arrangements encompassing various global destinations, modes of transportation, and price points for diverse customers to generate significant revenue growth. • Earning recognition for prcoessing over 1M+ of office’s travel revenue; boosting overall agency revenue by 25% over three years. • Cultivating and sustaining excellent relationships with clients, carefully assessing their needs to ensure the most appropriate travel arrangements and surpass their expectations. • Demonstrating a consistent dedication to providing world-class customer service and maximizing satisfaction and retention. I'm always looking to grow my personal and professional network. Feel free to connect via LinkedIn or contact me directly at Offerman.andy@gmail.com