Andy Roman

Background

About Andy Roman

Ready to leverage my enthusiasm for cybersecurity. I am confident that the diversity of my experience in IT Operations, reporting / documentation, process improvement, and team training and development will allow me to seamlessly transition my skills and talents to this role on the team at your company. As you will quickly note upon reviewing my background, my experience is comprehensive and multi-faceted. Having served Prestige Care Inc. as a Tier 2 Service Desk Specialist and Tier 1 Service Desk Technician, I gained foundational and unique skills that will allow me to rapidly join your company and provide excellent results. Additionally, my talents in communication and relationship building will enable me to seamlessly integrate with your team.Some additional key highlights of the benefit I will bring to your organization include the following details:Proven ability to manage end-to-end IT operations, while cross-functionally collaborating with professionals to meet and exceed set targets.Track record for establishing valuable relationships with clients by leading effective communications and proactively addressing issues.Demonstrated value-added skills in utilizing enhanced knowledge of IT systems and processes, while ensuring adherence to set standards and procedures.In closing, I am known by my managers and colleagues as a professional and leader with a dedicated focus on identifying and solving issues, as well as ensuring data remains secure.