Andy Roughton
Service Portfolio & Service Architecture Manager at Cisilion at Cisilion
Based in Hove, United Kingdom
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Seniority
Other
Department
Other
Location
Hove
Industry
IT Services and IT Consulting
Company size
196
Contact information
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a•••••••@cisilion.com
Phone
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Background
About Andy Roughton
I am a highly motivated Service Portfolio and Tooling Automations Manager with wide experience in designing, implementing, documenting and operating service management processes over the last 30 years working in the I.T. Industry. I have a deep level of practical experience in integrating and optimising service tools, including monitoring and automation tools such as ScienceLogic, ITSM tools such as Cherwell and automating CMDB and reporting engines. I am also an accomplished Python programmer with experience creating integrations using API and data wrangling techniques to enable data analysis. I have a keen interest in Data Science & Analytics. My understanding and experience range from working for large global blue-chip and smaller companies to ISO Quality, ITIL (3 & 4), Prince2, Lean, DevOps and AIOps principles. You can rely on me; I am enthusiastic and dependable.
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