Andy Stumpf

Background

About Andy Stumpf

With over 6 years of experience in technical support, quality engineering, and escalations, I am passionate about delivering high-quality products and services to customers. Currently, as a Technical Escalations Specialist (TES) at LinkedIn, I leverage my expertise in troubleshooting, UNIX scripting, and SQL to resolve complex technical issues and ensure seamless platform functionality for users.Previously, at Hudl, I worked as a Quality Assurance Specialist, where I tested and validated various software features and collaborated with developers, product managers, and customer support teams to resolve bugs and enhance user experience. In my role as a Support Technical Analyst, I developed several applications to automate workflows for billing, video recovery, and Amazon S3 integration. I also utilized SQL and Salesforce to track and prioritize billing support interactions.I am always eager to learn new skills and technologies, and I am driven to contribute to organizations that empower people and teams to achieve their goals.