Anesh Patel
Manager of Techops - Operations Center at Latham & Watkins
Based in Manchester, United Kingdom
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Seniority
Other
Department
Other
Location
Manchester
Industry
Law Practice
Company size
9K
Contact information
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a•••••••@lw.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Anesh Patel
With over 10 years of industry experience in telecoms and IT services, I am a service delivery expert and a certified ITIL practitioner. I currently lead the operation performance team at Liberty Global, a leading international connectivity and entertainment provider.In my role, I am responsible for driving the continual improvement of service performance, KPI data, and delivery of global network and IT services. I also manage the development and implementation of service delivery projects and programmes, and the analysis of TSA obligations. I have a proven track record of achieving high levels of customer satisfaction, establishing and maintaining key interfaces and relationships, and initiating multiple technical projects to improve network performance, security, and business functionality. I am passionate about cultivating strong internal and external partnerships, leading by example, and driving forward process improvements and philosophies. I am always looking for opportunities to expand my personal and professional development and to deliver valuable service support to the stakeholders.
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