Angel Murphy

Background

About Angel Murphy

Store Manager | T-Mobile | Wireless Industry Leader | Talent Developer | Operational Strategist Driven and results-oriented wireless retail leader with a proven track record across top mobility brands including Apple, Verizon, and T-Mobile. Currently serving as a Store Manager at T-Mobile, I bring a wealth of experience in retail operations, talent development, and customer experience. My expertise spans hiring, coaching, and leading high-performing teams, as well as delivering exceptional customer satisfaction in fast-paced, goal-driven environments. I’m well-versed in wireless technologies, mobile device sales, and technical support, with a deep understanding of business operations from front-of-house to back-office systems including OMS, FMS, RMS, OPUS, OMNI, ATG, and more. In addition to my wireless industry experience, I also bring a strong foundation in retail categories such as home theater, computing, small and large appliances, and specialty sales (PAC/Precinct/ARA). I hold an Associate’s degree in Business Management and Marketing from Miami-Jacobs Career College and remain passionate about developing people, driving performance, and making an impact through servant leadership and operational excellence.