Angela Bailey

Background

About Angela Bailey

I am the Vice President of Enterprise Client Solutions at CHG Healthcare, a leading provider of healthcare staffing and workforce solutions. In this role, I lead a team of strategic account managers who deliver customized solutions and exceptional service to our largest health system clients. With over 15 years of experience in marketing and growth roles at UnitedHealth Group, one of the largest and most diversified health care companies in the United States, I have a proven track record of developing and executing innovative strategies that have influenced billions of dollars in revenue and retention, and enhanced customer loyalty and satisfaction across multiple markets. I am passionate about creating and accelerating growth and client-centric strategies that spur remarkable value for my clients and my organization. I have developed and matured groundbreaking customer loyalty programs, such as Optum's Client Net Promoter System and Enterprise Client Model, which have yielded significant improvements in client advocacy, executive engagement, renewal rates, and new business. I have also established and overseen Optum's client reference program, pre-sales analytics program, and client engagement strategy, which have supported billions of dollars in closed-won business annually.