Angela S. B.

Background

About Angela S. B.

SUMMARY OF QUALIFICATIONS •Experienced Healthcare professional with a strong background in software implementation, end-user training, and EMR systems including athenaOne, Epic, and MediTab. •Skilled in developing and delivering workflow-based training aligned with adult learning principles, both in classroom settings and one-on-one coaching. •Proven ability to support go-live activities, provide onsite and remote user support, and customize software to meet client-specific needs. •Certified in Epic, athenahealth, and healthcare compliance tools, with commitment to exceptional customer service and efficient client onboarding. WHAT MAKES ME DIFFERENT My motto is to "Kill them with kindness". In this fast pace world, we sometimes forget the simple thing of having manners and being polite. Working with customers can be challenging however it is imperative to maintain professionalism and decorum. I have the ability to calm those situations and by the end of the project and make new friends.