Angela Serrano
Senior Customer Success Manager i at Deel
Based in Bogota, Colombia
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Seniority
Manager
Department
Customer/Client Service
Location
Bogota
Industry
Human Resources Services
Company size
9.7K
Contact information
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a•••••••@deel.com
Phone
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Background
About Angela Serrano
Bilingual project and customer experience manager with 10 years of experience. Vast experience in managing global, interdisciplinary teams within the advertising industry as well as developing and optimizing processes. Specializes in project management (Kanban and Waterfall methodologies), team growth, customer satisfaction, KPI efficiency, strategizing, and effective execution. Possess effective and modern multi-communication skills, and abilities to successfully lead, guide, organize, and multiple complex projects and cross-functional teams with great attention to detail.Data driven individual specialized in people and customer data analysis to make well informed decisions.
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