Angelica Abascal

Background

About Angelica Abascal

Organizational Psychologist with an interest in people's talent and its potential development. With more than 10 years of experience in the Shared Services Sector as Customer Service Training Coordinator, Training Specialist and more than 4 years as HR Manager in Global Companies, and a People Partner/Consultant for different industries, always working in international and multicultural environments. Specialized in Talent Management, Change Management, Learning & Development, Culture, Engagement. Native Spanish speaker and fluent in English. Achievements / Projects - Master Thesis: Organizational change due to process automation in the Shared Services sector (2021) o Granted student of International Erasmus Mundus WOP-P Master (2020) o Participant in Walmart's Shareholders and Associates Week (2019) o Implementation of HR department: First-year Employee Engagement rate above 90%(2017-2018) o Talent Management Consultancy (Freelance) – 2015/2016 o Events management (workshops design & facilitation) – 2014/2015 o Guadalajara Operations alignment – 2014/2015 o Job Descriptions Revision and Competencies alignment – 2014 o On the Job Technical Training Standardization & Consultancy – 2013 o Customer Service Training plan development & facilitation – 2011/2014 Areas of expertise: Talent Management Change management Organizational Culture Employee engagement Internal communication Personal development Learning and development