Anika Moore

Background

About Anika Moore

Energetic, outgoing professional, with more than 20 years experience in marketing, promotions, customer service, sales, and event management. I am results - driven, a quick learner, skilled at creating rapport and engaging with potential customers. Additionally, I have 6 years of experience as a working board member and leader of a non-profit arts organization. Professional Experience and Accomplishments include: Sales - Earned Elite Healthcare.gov Circle of Champions Designation 2018 -2024 - 2011 Platinum Award Winner by Blue Cross Blue Shield Medicare Division for promotional kiosks in local Kroger stores over 6-week period. Invited back to participate in promotion in 2012, again received Platinum Award- Acquired hundreds of customers- Successfully promoted and/ sold products to event attendees, at weekly, quarterly and annual events seminars and promotional events- Completed 60-80 calls to prospective and repeat customers daily resulting in sales. Customer Service - Address customer concerns, responding to and handling problems- Interacted with over 240 advertisers in regional business directory, assisted with artwork development, updated advertisers on directory as necessary, provided concessions if necessary due to delay in printing- Served constituents, dealing with a variety of personalities – documenting and conveying concerns in a timely fashion to District 11 Council office staff and related city departments to expedite solutions.