Anil Negi
Operations Manager at Fursan Travel
Based in Delhi, India
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Seniority
Manager
Department
Operations
Location
Delhi
Industry
Leisure; Travel and Tourism
Company size
873
Contact information
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a•••••••@fursangroup.com.sa
Phone
5 credits+91 ••• •••• ••••
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Background
About Anil Negi
Nearly 18 years of experience in travel domain including corporate and leisure travel with specialization in operations – People, clients, process improvement, standardizing processes, implementation, customer service and sales specific to the hospitality industry- An experience in managing large teams of plus 300 FTE and multiple travel processes- Hands-on experience of global markets, sound knowledge of the travel industry, understanding of travel products, market conditions and requirements- Hands on experience in customer service & sales, flight and hotel reservation, air ticketing, refund, re-issuance, fare loading in APF, queues management, ADM, ACM, BSP, ARC & robotic rejects - Well versed experience in 3 GDS platforms - Amadeus, Sabre & Galileo - PG in Economics, IATA/UFTAA certified- Multiple six sigma projects to enhance efficiency, increasing revenue & CSAT
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