Anil Sood

Background

About Anil Sood

9 years plus experience in International Client Servicing and Call center support operations, Customer Service & BPO Support Operations (Voice- Inbound and Outbound calls, Back-end/Email and Chat Support), US Logistics, E-Commerce Support Operations, Australia Logistics and Retail Operations, Web Chat, Ecommerce, Healthcare support operations, Recruitment, Helpdesk and Ticket Management Support Operations and as a Customer Service Coordinator. This makes me familiar with the role and the key things required in the profile like adaptability, good organizational skills, good verbal skills, good written communication skills, ability to take initiative, integrity, reliability as well as other such skills. Worked closely primarily with the U.S and also supported other regions like USA, UK, Australian, European and Asia Pacific clients & customers so as to understand their accents, working and expectations well. This international exposure gives me an extra edge to understand and deal with clients having varied needs. With good communication skills and exposure to tools and applications like MS Office, Emails, and other web-based tools and applications, etc, Kept teamwork on priority and always believed in working together in close coordination and contact with other departments so as to attain better results.