Anish Agarwal

Director - Customer Experience and Quality at Brick & Bolt

Based in India

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Seniority

Other

Department

Other

Location

India

Industry

Technology; Information and Internet

Company size

756

Contact information

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Email

1 credit

a•••••••@bricknbolt.com

Phone

5 credits

+91 ••• •••• ••••

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Background

About Anish Agarwal

11.5 years of learning at leading start-ups across Customer Experience, Quality, Operations and Performance Marketing. I enjoy solving impactful challenges applying analytical thinking, customer-first approach, cross-team collaboration and technology. Presently at Brick & Bolt, I am leading the Customer Experience and Quality functions. Given our customers entrust us with building their dream homes, my role is quite challenging and fulfilling. In my ~2.5 years stint at Stanza Living (India's leading co-living player), as part of Founders' office, I have built functions / verticals from scratch and was instrumental in growing the business from (Q1 2019) to beds (Q3 2021). I started my career with Flipkart, where I had the fortune of contributing to the company's growth (from first Big Billion Day to BBDs becoming a household name) even as I grew professionally (from Management Trainee to Senior Manager II) over a 6 years adventure.

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