Anish Mehta

Background

About Anish Mehta

I’m an experienced IT Support & Service Desk Specialist with over 3 years of hands-on experience in resolving hardware and technical issues for both national and international clients. My role focuses on managing and resolving IT support tickets, providing remote and on-site troubleshooting, and ensuring that all incidents are resolved within SLA timelines. I have a strong understanding of IT hardware, ticketing systems, and IT asset management, along with experience in communicating effectively with clients across different time zones. I take pride in delivering fast, reliable, and user-focused support, helping organizations maintain smooth and uninterrupted IT operations. Key Skills & Tools: Technical Support (Desktops, Peripherals) Ticketing Systems IT Hardware Troubleshooting Remote Support (AnyDesk, TeamViewer) International Client Communication SLA & Incident Management IT Asset Tracking & Inventory I’m currently open to full-time opportunities in IT Support, Service Desk, or Technical Support Engineer roles where I can continue contributing my skills and grow professionally.