Anitha Berni
Solutions Center Associate at Staples Canada
Based in Vancouver, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Vancouver
Industry
Retail
Company size
4.3K
Contact information
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a•••••••@staples.ca
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Background
About Anitha Berni
A knowledgeable wordsmith with an MBA in Project Management and Computer Science postgraduate with a unique ability to combine technical know-how and effective written communication techniques. Highly responsible, proactive, tech-savvy, and certified Technical writer with 3 years of experience and 6 years as a Technical trainer in Software and Educational Industries. Great ability to convey specific information about a technical subject to a specific audience for a specific purpose. Excellent ability to edit and adjust content based on client feedback. Strong history of meeting deadlines and exceeding expectations. Proficient in crafting technical manuals from inception, adhering to the Document Development Life Cycle (DDLC) standards. Specializing in document design for software products and applications, with expertise in various domains like E-commerce, IoT, Automotive, Testing Automation tools, Analytics, SaaS, API Manager, Networking, Banking and HR software development. Skilled in producing Soap API’s REST API’s Guides using swagger, User Guides, Quick Start Guides, Installation and Upgrade Guides, Troubleshooting Guides, and Release Notes. Collaborates closely with Subject Matter Experts (SME), Product Owners, developers, testers, and stakeholders to gather requirements and uphold document excellence. Capable of conveying technical specifications and instructions effectively to diverse audiences. Develop product documentation utilizing Agile and waterfall methodologies.Utilizes Tools. DITA Authoring: Adobe Frame Maker(Structured), Oxygen XML Editor. Help Authoring: Adobe RoboHelp. Print Publishing: Sphinx, Adobe Frame Maker, Microsoft Word. Image Editing: TechSmith Snagit, Lightroom. Style Guide: Microsoft Manual of Style. Graphic Design: Adobe Photoshop, MS Visio. Presentation: Microsoft PowerPoint. Project Management tool: Jira to manage Agile tasks and to create and assign Epics and Tasks, progress tracking, and prioritization throughout the software development lifecycle.
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