Anja Kueffner

Background

About Anja Kueffner

I am a highly motivated, result-oriented and challenge-driven leader with a demonstrated history of working in the hospitality industry, and a successful record of leading hospitality teams that thrive in action-packed and demanding luxury hotels, restaurants, and bars. Effective team builder with strong P&L and problem-solving skills and an accomplished career track throughout the hospitality industry for delivering and sustaining revenue, profit gains, and customer service within highly competitive markets by providing exceptional total quality approach. I am a quality expertise and value-driven operations professional with a verifiable record of achievement in creating and developing new efficiency strategies and quality control process improvement plans, resulting in explosive growth and business profitability. I possess strong business acumen with an impressive record in strategic planning, project management, and all related communication functions; identifying deficiencies and potential opportunities, developing innovative and cost-effective solutions, increasing revenues and improving customer service offerings. I am proficient in overseeing all front of house and back of house operations, systems of business, maintaining service and product quality, personnel, financial performance, and guest satisfaction while taking an uncompromising commitment towards quality and standards that ensure customers’ total experience is exceptional and do whatever it takes to deliver.