Anke Maehden
Customer Success Manager at Pleo
Based in Madrid, Spain
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Seniority
Staff
Department
Customer/Client Service
Location
Madrid
Industry
Financial Services
Company size
982
Contact information
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a•••••••@pleo.io
Phone
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Background
About Anke Maehden
Dynamic and seasoned Customer Success Manager with 15+ years of experience in SaaS solutions, financial services and project management. Strong commercial acumen and a proven track record in B2B and B2C spheres, managing diverse client typologies, ranging from SMEs to large enterprises. Driving onboarding, retention, and product adoption, I specialize in tailoring customer solutions to measurable ROI. Expert advising clients across various markets, adapting services to meet clients' unique needs, and ensuring long-term retention and success. Fluent in German, English, and Spanish, adept at bridging cultural divides, strengthening client relationships, and enhancing customer experiences.
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