Ankit Arora

Background

About Ankit Arora

I am a dedicated Quality Analyst with over 4.11 years of experience in ensuring the highest standards of quality in web applications. Specializing in both B2C and B2B Commerce platforms, Ankit has a proven track record in manual testing, Salesforce Testing and Contact center testing. Proficient in using Jira for project management and test case design, Ankit excels in identifying and resolving issues to enhance user experience and operational efficiency. With a strong focus on detail and a commitment to excellence, Ankit is adept at working in fast paced environment and delivering results that meet and exceed client expectation. • Manual QA Testing: Performed comprehensive manual testing of client web applications to identify and document defects. • Functional Testing: Validated that all features and functionalities of the applications met business requirements and specifications. • Regression Testing: Conducted regression tests to ensure that new code changes did not adversely affect existing functionalities. • IVR Testing: Tested Interactive Voice Response (IVR) systems to verify call flows and user interactions. • RWC Testing: Executed Read/Write/Create (RWC) testing to confirm data integrity and access controls. • Test Case Management: Drafted detailed test cases and uploaded them into JIRA for tracking and execution.