Ankit Jha

Background

About Ankit Jha

I am a GPS & Telematics Operations Leader with 4+ years of experience managing large-scale fleets vehicles) in high-volume environments. Currently working as a General Manager – GPS Operations, I lead end-to-end operations including fleet monitoring, team leadership, client escalations, SLA governance, billing validation, and MIS analytics.My hands-on expertise includes working on Trakzee and Roadcast platforms, where I’ve built structured control-room operations, defined escalation matrices, and delivered management-ready dashboards that support decision-making and revenue accuracy.What I Do Best-Manage large GPS operations without service disruption-Lead and mentor monitoring, MIS, and support teams-Handle enterprise clients, escalations, and SLA commitments-Ensure billing accuracy through KM validation and exception handling-Convert GPS data into actionable operational and commercial insightsKey Metrics I’ve vehicles under daily operations-10+ member operations & MIS team-GPS uptime %, offline trends, SLA closure time-KM accuracy vs billing-Client complaint resolution TATI enjoy building scalable, process-driven operations that balance client satisfaction, operational efficiency, and revenue protection. I am currently open to Head / General Manager-level opportunities in GPS & telematics companies where I can lead growth-focused operations and client success initiatives.