Ankit Pradhan
Process Associate at Tata Consultancy Services
Based in Mumbai, India
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Seniority
Staff
Department
Operations
Location
Mumbai
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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a•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ankit Pradhan
Currently working at Tata Consultancy Services as a Process Associate for Citi Bank. We process credit card services and handling customer inquiries with internal software and tools for Citi Bank. Worked at Tech Mahindra as a Junior Analyst in in WFM. We conduct data analysis on call Centre operations. We prepare reports on MS Excel. and Make advisors (Call takers) and Customer experience great as much as possible. Achievements: 1. Certification for MS-CIT (Maharashtra State Certificate in Information Technology) with 91%. Certificate in IT for Beginners with Outstanding Grade by Kotak Education Foundation. Certificate for Customer Relation & Sales by Kotak Unnati. Certification for Typing Course With (30WPM) Words Per Minute. Secured 1rd Position in Street Play Competition on Say No to Drugs. Secured 3rd Position in Street Play Competition for Stop Girl Foeticide. Certification for Participation in the Open Mic Competition. Certification for NATIONAL SERVICE SCHEME.
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