Ankit Thakkar
Senior Support Engineer at Ericsson
Based in Pune, India
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Seniority
Staff
Department
Engineering
Location
Pune
Industry
Telecommunications
Company size
107K
Contact information
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a•••••••@ericsson.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ankit Thakkar
5+ Years of Experience in the Telecom Software Company Domain with skills in OSS PCRF, OCS), BSS, Database (SQL, Oracle, Postgres), Linux Commands and systems, Product Knowledge, Protocols(radius, Diameter). Platform applications like Docker, K8, etc • Provide L2/L3 support to customers to resolve customer day-to-day issues or requests based on analysis of logs, debugging end-to-end flow, and providing solutions based on configuration changes or through patches. • Experienced with Automation systems with Shell Script, and Linux commands for smart works. • Knowledge of DevOpts tools like Docker, K8, EMS Tools like Manage Engine, Analytics etc. • Experiences in making cost sheets, Man days Efforts, and Project Planning for New customer requirements. • Providing training & Guide to New Joiners regarding Products, Customers, Company Processes & Policies. • Experienced in leading new Projects fully and providing support to customers across multiple geographic Locations. • Provide Support for Pre-Post migration of new projects.
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