Ankit V Kumar

Background

About Ankit V Kumar

Profile: • Customer centric and data-driven strategy leader with 18+ years of progressive experience in leading end-to-end enterprise programs across within FinTech domain, working for Fortune 100 companies (General Electric and American Express) • Proven expertise in identifying business problems & opportunities through qualitative & quantitative data analysis, developing optimal solutions to drive business transformation and leading operational enablement Competencies: • Strategy Planning • Operational Enablement • Digital Transformation • Agile Product, Program and Project Management • Cross-functional Stakeholder Management • Customer Centricity • Customer Experience Functional Skills (Domain): • Design Thinking • Innovation • Process Re-engineering • Automation • Digitization • Operational Excellence • Lean Six Sigma Simplification • Program & Project Management • Change Management • Customer Experience • Service Delivery & Operations • Governance Risk & Compliance Technical Skills: • Artificial Intelligence (Generative AI) • Machine Learning Models • Agile Project Management (Product Owner, Scrum Master) • Digital Product Development & Management • Data Analytics (Data Visualization, Data Engineering) • UI / UX Design • Robotic Process Automation • Chatbot Design & Integration • DevOps • Digital Channel (Web, Mobile, Push Notifications, Chat, Email) • Confluence & JIRA Industry Knowledge: • Management Consulting / Advisory Services (Strategy, Operations, Risk) • Banking & Financial Services • Healthcare • Industrial (Aviation, Power, Energy)