Ankur Bose
Product Support Manager at Chargebee
Based in Hyderabad, India
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Seniority
Manager
Department
Customer/Client Service
Location
Hyderabad
Industry
Financial Services
Company size
1.2K
Contact information
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a•••••••@chargebee.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Ankur Bose
A certified and technically sound professional, bringing to the table 15+ years of experience. I possess demonstrated excellence in providing collaborative & consultative leadership and oversight and guidance for business needs, innate ability to apply resource management strategies to efficiently develop teams' performance and optimize productivity, proven experience in facilitating Root Cause Analysis, driving solutions to complex problems, and developing standards for future use and am proficient in providing creative solutions to deliver quality scores, quality audit targets and other performance-related areas.My certifications and training sessions include, • Scrum Alliance – Certified Scrum Master (CSM)| 2021• Advance Program in Data Science | IIM Calcutta• Statistical Quality Control and Six Sigma (Green Belt) certified | Indian Statistical Institute (Hyderabad)| 2018• On Track STAR Certification• Green Belt Training – DMAIC• Manager Alpha Program(dedicated program for FLMS)• Coaching Service Quality (CSQ)• Innovative Stress Management
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