Verified recordSoftware Development

Anna Bertocchi

Operations & Customer Excellence Specialist at Bonusx

Based in Florence, Italy

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Seniority

Staff

Department

Other

Location

Florence

Industry

Software Development

Company size

39

Contact information

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Email

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a•••••••@bonusx.it

Phone

5 credits

+39 ••• •••• ••••

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Background

About Anna Bertocchi

I completed a five-year Law degree cum laude, followed by an LL.M. in Cybersecurity and Data Protection. I have two years of legal experience working alongside judges and lawyers across various fields, during which I engaged in writing legal and social publications. ‍ I currently work at BonusX, a Gov-Tech startup transforming access to public services through digital innovation. I focus on planning and executing team operations objectives, managing partnerships, and developing Customer Excellence projects, with additional training from achieving an Executive MBA in Customer Operations & Relationship Management. Alongside my professional role, I manage a holiday home in the heart of Florence, where I apply principles of inclusive hospitality and environmental sustainability. I also dedicate part of my time to cultural volunteering and animal welfare projects. For several months each year, I work as a digital nomad from different parts of the world, combining my passion for learning foreign languages with the exploration of local cultures.

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