Anna Bertocchi
Operations & Customer Excellence Specialist at Bonusx
Based in Florence, Italy
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Seniority
Staff
Department
Other
Location
Florence
Industry
Software Development
Company size
39
Contact information
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a•••••••@bonusx.it
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Background
About Anna Bertocchi
I completed a five-year Law degree cum laude, followed by an LL.M. in Cybersecurity and Data Protection. I have two years of legal experience working alongside judges and lawyers across various fields, during which I engaged in writing legal and social publications. I currently work at BonusX, a Gov-Tech startup transforming access to public services through digital innovation. I focus on planning and executing team operations objectives, managing partnerships, and developing Customer Excellence projects, with additional training from achieving an Executive MBA in Customer Operations & Relationship Management. Alongside my professional role, I manage a holiday home in the heart of Florence, where I apply principles of inclusive hospitality and environmental sustainability. I also dedicate part of my time to cultural volunteering and animal welfare projects. For several months each year, I work as a digital nomad from different parts of the world, combining my passion for learning foreign languages with the exploration of local cultures.
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