Anna Hart

Background

About Anna Hart

I manage the delivery and quality of Dragon Ambient eXperience (DAX), a really cool AI product that is changing the game in healthcare. I've been managing healthcare documentation services for 6 years and leading awesome teams for about 10 years. I make sure our clients are happy and my team members are supported by using my big-picture thinking, creativity, innovation, communication, integrity, and reliability. I have never met a stranger and you can consider me - customer obsessed. I know how to use fancy things like Microsoft 365 (*CoPilot*= my new BFF), Power BI and other tools that help me crunch data, track metrics, and find ways to make things better. I enjoy working with a bunch of pros, collaborating with different team members, and building trust and confidence with customers. Some of the things I'm proud of in my current role are: •Being the first to onboard a new specialty. •Making and using a new quality metric to make the quality review process faster. •Suggesting a new metric that improved the accuracy of quality measurements. •Contributing to two core project groups that increased the quality across the board. •Establishing meaningful relationships with clients and reducing clinician burnout. I'm always eager to learn new skills and keep up with the latest trends and innovations in AI solutions in healthcare. I'm a champion for disability inclusion in the workplace and volunteer my time to support and advocate for people with disabilities in different settings, like employment.