Anna Hulchenko

Background

About Anna Hulchenko

Hello! My name is Anna and I’m a Software QA Engineer specializing in marketing email campaigns and Salesforce Marketing Cloud within large-scale CRM and CSM environments. I have over 3 years of experience working in a Customer Success Management department, ensuring high-quality delivery of marketing email campaigns for global markets. I work end-to-end with campaigns: from initial business owner request and requirements analysis to email build validation, sendout configuration, and final delivery approval. My expertise includes Salesforce Marketing Cloud sendout setup, email structure and logic validation, HTML/CSS understanding for email builds, and close collaboration with developers, targeting specialists, sendout specialists, and business owners to ensure timely and reliable delivery. I focus on delivery ownership, technical accuracy, and clear communication across cross-functional teams.