Anna Laszkaraty

Background

About Anna Laszkaraty

With over 8 years of professional experience in customer relations and account management, my expertise extends from training and onboarding to process optimization and stakeholder management. At Bayer Hungária Kft, I fostered collaboration with R&D for product knowledge workshops and streamlined the OTC process, restoring key client relationships and boosting sales growth. Through my roles, I've demonstrated adaptability and a keen understanding of both internal and external stakeholder needs. Previous positions held: Customer Interface Account Specialist Below are some of the key accomplishments that I have attained: Organized product knowledge workshops enhancing 90+ employees’ product knowledge leading to increased motivation and customer satisfaction. Restored relationship with a key client resulting in 8% sales growth each year in the West Africa region. Expertise / Skills: Training / Process Optimization / Onboarding / Reporting / Stakeholder Management / Cross-Functional Collaboration / KPI / Administration / Compliance / OTC / B2B Market / SAP / Salesforce / SharePoint / Credit and Debit Note Creation / Financial Regulations / Product Knowledge Workshops / Human Resources / Account Management / Customer Relations / English Proficiency / NEXON / HR Management / Social Pedagogical Studies / Special Needs Expertise.