Anna Lluis

Background

About Anna Lluis

Purchasing an instrument such as a Flow Cytometer or a High Content Screening for a Research Lab can be a long, complex process where our customers want to do the right decision that better fit their needs. Thermo Fisher Scientific places great value on providing our customers with the best support, not only during this decision but also after the instruments are at customer site too. My team enables our Technical Sales Specialists and Sales Reps with the right tools to provide a WOW demo instrument experience during the purchase process. Furthermore, we continue to support our customers after their purchase, ensuring a great customer experience when working with us. We maintain an ongoing conversation with our customers beyond their installation and training, to ensure full satisfaction and support with any further help they may need.