Anna M Scacchi
Administration and Service Agent at Aga Benefit Solutions
Based in Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Canada
Industry
Financial Services
Company size
266
Contact information
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a•••••••@aga.ca
Phone
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Background
About Anna M Scacchi
I offer extensive years of expertise in business systems analysis and quality assurance in the life and health insurance industry and most recently in the Property and Casualty Insurance industry. I am a savvy life insurance business systems analyst, assessing business requirements, processes and workflows to determine capability gaps and define business needs and systems requirements. I translate business needs into system specifications and develop/execute test plans to deliver high-performance solutions per project schedules. I excel at aligning and prioritizing projects and tasks to meet stringent deadlines and actualizing cost-benefit analysis associated with business needs. I advise management on recommendations and liaison with customers while coaching and mentoring junior project members to build team competency. I am proficient in coordinating and facilitating business requirements gathering sessions, gap analysis and risk assessment. I am also a subject matter expert providing system consultation services to business areas in system administration and processes specific to disability (health) insurance products and associated benefits and riders. I believe in building strong relationships with global partners, IT leaders, and stakeholders in order to ensure the needs for highly customized, attainable solutions are met. I am passionate about team work and building positive and healthy work relationships.
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