Anna Piosik

Background

About Anna Piosik

Hi there! I am a service designer, strategist, design thinking facilitator and a coach. I have got an experience in leading digital projects and designing new services to improve the digital customer experience and support business goals. I had a chance to introduce the service design approach to the organization and transform the way of thinking about a customer and designing products. I built a team of service designers and co-operated broadly with business owners, design researchers and UX/UI teams. I facilitate design and creative workshops applying the Design Thinking and Service Design approach as well as creative thinking tools. My ability to build an engaging atmosphere of workshops as well as my passion and skills for collaborative design process allow me to provide value to customers and organizations. I have got the 10+ year experience in building strategies and translating the business challenges into the customer-oriented solutions. I defined strategies for digital customer experience, ecommerce, omnichannel and new businesses. I am certified ACC ICF Coach and a Team Coach with the passion to work with people and support teams in developing their soft skills.