Seniority
Staff
Department
Customer/Client Service
Location
Catania
Industry
Banking
Company size
56K
Contact information
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a•••••••@unicreditgroup.eu
Phone
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Background
About Anna Rapisarda
Since I graduated, I worked in various professional environments and I can say that I 'm really flexible to changes. As you can easily see from my resume, I 've learned to improve my skills and adapt my competences according to the new challenges I faced. For each job, I focused on new targets in a very time. My first and most important professional experience gave me the opportunity to grow in terms of organizational and operational skills. In fact I worked for a company with a huge impact on the national territory of welfare and social assistance as HR, project manager, Responsible for Quality Certification (the position required an optimal knowledge of the services processes, Quality Manual upgrade, continuous process assessment, through internal auditing); Recruiting; Responsible to the public competition office. My humanistic skills also help me to manage human resources and train professional figures. Furthermore, I had the chance to manage groups of people in terms of their work plain and orgnaization. Now, my new and actual job allows me to create an important contant with customers and to realize their satisfaction. Specialties: Human resorces; Training; Administration and governabilty; Bank informatic system; back and front office; customer satisfaction. Comunication and public relation;
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Emanuele Gugliotta
Consulente Gestione Patrimoniale · Finance & Accounting
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