Anna Rapp

Background

About Anna Rapp

I have the incredible privilege of turning moments into lifelong memories for guests from around the world. With a passion for service excellence and a deep understanding of Disney's legacy of storytelling, I specialize in resolving guest concerns with empathy, enhancing the guest experience through personalized interactions, and upholding the highest standards of hospitality. Whether assisting with special celebrations, offering accessibility support, or simply brightening someone's day with a little extra magic, I strive to ensure every guest feels seen, heard, and valued. My role allows me to live Disney's core values daily—creating happiness through exceptional service, sincere kindness, and genuine human connection. I love to dig into problems and solve them with creative solutions. I am a graduate of the University of Michigan, Ann Arbor where I studied Chemistry and Biochemistry in the College of Literature, Science, and the Arts. During my studies, I previously worked as an Emergency Medical Technician serving Washtenaw County, Michigan. I have a passion for wellness and hope to leverage my scientific knowledge and interpersonal skills to evoke positive change.