Anna Zust

Background

About Anna Zust

As a dynamic and results-oriented professional, I thrive on creating exceptional living experiences for residents in luxury apartment communities. Currently serving as a Concierge at NFC Amenity Management, I utilize my extensive background in customer service, coaching, and program management to enhance the daily lives of residents. With strong leadership and interpersonal skills developed through my role as Head Kids Coach at a jiu jitsu gym, I excel in fostering positive relationships and community engagement. My experience as a Teaching Assistant and Student Assistant to the Dean has sharpened my organizational and communication abilities, allowing me to efficiently manage multiple priorities while delivering top-notch service. In my previous position as Program Director at a jiu jitsu gym, I successfully managed sales and operations, demonstrating expertise in strategic planning and team management. With over five years of customer service experience, I am passionate about ensuring that every resident feels valued and supported. My goal is to create a welcoming environment where residents can thrive, making every interaction a memorable one.