Anne Juarez

Background

About Anne Juarez

Hi Guys! My name is Mary Roge Anne Juarez but you can call me Anne. I have experience working as a Virtual Assistant and in BPO industries for 3 years now. It consists of jobs like Social Media Management, Customer service, Market research, Content Creation, Digital Marketing and lead generation. Relevant experience is I worked as a PUMA customer service representative (Chat, Emails, and Phone support), Market Researcher at Dynata SSI, and assisting customers is my forte. My skills - I can maintain a positive, empathetic, and professional attitude toward customers at all times- Respond promptly to customer inquiries- Communicate with customers through various channels - Acknowledge and resolve customer complaints. I have a Senior High School Diploma and am currently in my 4th year studying BS Psychology. Programs and Software skills - Microsoft Office ( Word, Excel, PowerPoint, Outlook, Spreadsheet )- Google apps (Docs, Mail, Drive, Meet, Sheets, Slide)- Canva for content editing and DaVinci Resolve for video editing - Flowchat & Salesforce CRM - Customer Care - COPS - Sprout - Demandware, Sterling, and Business Manager - Amazon Connect and Vici dialer - Video conferencing tools such as Skype, Zoom, Google Meet, Microsoft Teams - Vmware Used to own a small business which you can check out here: which I'm planning to pursue in the future. Also fond of cooking and Art such as painting, songwriting, and video editing: https://drive.google.com/drive/folders/1jZ8oiAKl1VuDo5BYNIQA42-ybnsEt9yN I believe that diving into certain jobs even without experience can help your personal growth and skills and add knowledge for future projects.