Anne Lott
Sr Manager Cargo Customer Care at Southwest Airlines
Based in Carrollton, United States
7-day free trial · no credit card
Seniority
Manager
Department
Customer/Client Service
Location
Carrollton
Industry
Airlines and Aviation
Company size
40K
Contact information
Reveal Anne's email and phone
Direct contact data is gated. Sign up and reveal. You only pay for verified records.
a•••••••@southwest.com
Phone
5 credits+1 ••• •••• ••••
You only pay for valid records. Bounced emails and disconnected numbers cost nothing.
Background
About Anne Lott
As a Senior Manager Cargo Customer Care at Southwest Airlines, I oversee the operations and service delivery of the cargo customer care team, which handles inquiries, bookings, and claims for domestic and international cargo shipments. With over 28 years of experience in the airlines/aviation industry, I have developed strong interpersonal skills, business analysis skills, and a passion for customer satisfaction. One of my core competencies is interactive voice response (IVR) systems, which I have used to improve the efficiency and quality of the cargo customer care processes. I have also partnered with various stakeholders to define and implement business requirements, transportation policies, and operational procedures. My mission is to enable and empower my team to provide the best possible service to our cargo customers, while supporting the growth and success of Southwest Airlines.
Decision-makers
Other people at Southwest Airlines
Build a list of verified contacts at Southwest Airlines
Free for 7 days · 50 credits · no card · only pay for verified records.
Reach more buyers like Anne
250M+ professionals with verified email and phone. You only pay for records that actually verify.
7-day trial · no credit card · cancel anytime